What are the opening times?
9.30am – 5pm Saturday and Sunday.
I've lost my tickets/confirmation email.
To amend your details, resend your confirmation email, download your tickets or submit a query please sign into the SEE tickets order tracker here using either your reference number, postcode or telephone used when booking.
If you don’t have these details then please use the ‘Forgotten your details?’ option and enter the email address used when booking.
Do you offer carers a free ticket to DogFest?
If you are registered disabled, when purchasing your ticket, you can select a carer’s ticket free of charge. You can either pre-book your carer’s ticket by adding it on at the point of booking or collect from the Box Office on the day of your visit (please provide proof e.g. a photocopy of blue badge, PIP or DLA letter). Disabled Parking is available is for £3.50. There will be an area for disabled parking as close to the entrance to the event site as possible.
Can I swap my tickets for another day?
Yes, if you have tickets for Saturday but can only come on Sunday, you can switch your days and vice versa. Your ticket will be scanned at the door, once scanned, it will no longer be valid for the other day. You can officially switch your tickets by contacting our ticket providers, however you do not need to do so. Please note, tickets are non-refundable.
Can I buy a child ticket on the day as I forgot to add to my order?
How much is parking?
There is a £7 per vehicle car parking fee. Disabled car parking is £3.50. Please book in advance to avoid delays on the day of your visit.
If you are attending DogFest at Tatton Park, please note you will need to purchase car parking directly from the venue. Click here for more information and to book your parking at Tatton Park.
Do you have more information for disabled visitors?
Can I hire a mobility scooter for the day?
The charity asks for a donation of £30 for the use of an electric mobility scooter and £10 for a manual wheelchair.
To reserve an electric scooter or manual wheelchair please book via the below:
For more information on mobility hire please visit www.eventmobility.org.uk
Will there be a cash machine at DogFest?
Will you have baby changing facilities?
Are there any shaded areas in case of extreme weather?
Visitors should make extra provisions for any weather eventuality as although we’d love to have sunshine we cannot guarantee this due to the great British weather! DogFest advises bringing provisions from wellies to sun cream, blankets to waterproofs for sun, rain, wind and cold weather.
What animal welfare guidelines do you have in place?
Can dogs come to DogFest?
Can I attend DogFest without my dog?
Can I bring something to eat and drink?
Public Video and Photography
Visitors may be filmed, recorded or photographed for broadcast, promotion or security purposes during the event.